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| Patheon operates its Toronto York Mills site in Toronto, Canada located just minutes North of downtown Toronto near Don Mills Road and York Mills Road. As an FDA-approved facility with high-volume prescription and OTC tableting capabilities, the 160,000 square foot (15,000 m2) facility specializes in the contract manufacturing of commercial volume solid and semi-solid dosage forms. Click on the directions icon for more information about this location and for driving directions. |
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Patheon has the following openings at this location:
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IT Help Desk Analyst - 12 Month Contract
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PRINCIPAL DUTIES:
- Follow established Help Desk procedures in determination and resolution
- Produce monthly reports of help desk statistics and distribute to IT management
- Maintain computer inventory database
- Notify user community whenever system issues arise
- Assist PC support team with PC configuration and setup
- Coordinate purchase requests with IT staff and vendors
- Assist in operations documentation
- Other related duties as assigned
SKILLS/EXPERIENCE REQUIRED:
- Post-secondary education (university degree or college diploma) or a recognized IT certification
- Minimum 1 year related experience
- Strong knowledge of networks and MS applications
- Strong problem solving and analytical skills
- Strong interpersonal and communication skills
- Dedicated and self-motivated person who can interact effectively with all levels of the organization.
- Ability to learn quickly in a challenging environment
- Proficiency with the English language
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