Senior Director Business Management
Greenville, NC - USA
Posted January 11, 2017

Join us as We Transform How Pharmaceuticals are Made.

Patheon is looking for people who are passionate about making a difference in people’s lives. Patheon is in need of proven leaders to nurture talent, build effective teams and drive engagement in an environment where people are motivated to do their best for the company, its clients and their patients. To inspire collaboration and innovation.

Direct the regional business relationships with existing and new clients in order to maximize client service and satisfaction in the overall best interest of Patheon.  Serve as the liaison between Pharmaceutical Development Services (PDS), Technical Operation/Tech Transfer teams and Commercial site management to manage the introduction of new products into Commercial Operations.  Interface and have direct responsibility for clients on new Technical Transfer projects.


The scope of the position covers six major areas:


1) Client relationship management


2) Finance and forecast management


3) Project Quotations and Contracts


4) Project Management


5) Interface to assure strong relationships and communications with other Patheon functions.


6) Manage, development and acquire talent to fuel the organization.

Key Requirements
  • Serve as an active Leader within the Site Leadership Team and the Global Business Management Team.  

  • Oversee BM team to ensure accurate view of site demand, excellent client satisfaction and business relationships.

  • Maintain understanding of pharmaceutical manufacturing processes that impact and enhance Patheon customer experience.

  • Serve as internal client advocate while balancing Patheon requirements and priorities.

  • Oversee accurate short & long term customer forecasts against available site capacities. 

  • Develop competency of site business managers, quotation analysts and technology transfer team.

  • Maintain and enhance relationships with other Patheon functions to ensure seamless transfers of business into commercial operations.  

  • Ensure site compliance with all business management policies and activities.

  • Ensure proper technical input and accuracy of pricing quotations and product profitability.

  • Negotiates regional and site business issues for the best outcome of Patheon.

  • Work with Business Development teams to ensure consistent flow of new business to sites and seamless transfer of responsibility to site BM teams.

  • University Degree in Science and/or Business, MBA preferred.Minimum of 8 years of experience in the pharmaceutical industry is preferred.

  • Working knowledge of pharmaceutical manufacturing and outsourcing, familiarity with Good Manufacturing Practices preferred.

  • Superior client service orientation, interpersonal skills and business perspective

  • Demonstrated project management experience in a fast paced environment

  • Experience or a strong background in finance

  • Strong analytical skills, attention to detail and organizational skills

  • Superior communication skills, both verbal and written; proficiency with English language

  • Working knowledge of Microsoft (MS) Office Applications (Word, Excel, PowerPoint, Share point), Knowledge of MS Project preferred.

  • Proficiency with the English language

Demonstrated commitment to our fundamental principles of Integrity, Respect & Excellence

Help Us Make a Healthier World.

Patheon provides development and manufacturing services for more than 800 pharmaceuticals, including nearly a fifth of the world’s top selling drugs. We’ve helped our clients earn more than twice as many U.S. FDA approvals than any other CDMO. Are you as committed as we are to exceeding expectations with high-quality solutions to complex problems? If so, we want to talk to you about making a healthier world... together. Join us at

Patheon is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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