While observing the API manufacturing process for a client, Michael wasn’t happy with what he saw. The purification process was inefficient, unnecessarily driving up costs. So, he got to work analyzing the entire process and his ideas were tested in the lab. The improvements discovered were so impressive that the client agreed to test the process at a larger scale. After another successful outcome, they decided to implement the refinements across the entire manufacturing process. The result not only reduced impurities and cut costs, it enabled capacity improvements which allowed greater control to manage larger volumes.