When a client required the 100% error-free assembly of syringes that included a backstop, Shawn knew his operations team would require a new process. The current process required multiple steps, each with the potential to risk deviation. A deviation could quarantine the job and risk medicine not being delivered on time. The solution was a smart and simple error-proofing tool Shawn designed and built, which replaced several steps in the process. The tool allowed only syringes with a backstop to continue through the line. Several months after implementation, there are zero deviations and shipments are out the door faster than anticipated.