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Achieving CDMO supply chain excellence with operational visibility and transparency

October 15, 2025 (10 minute read)

Introduction

The evolving CDMO landscape and the increasing complexity of drug manufacturing processes necessitate the need for real-time data, operational visibility, and transparency. These elements are vital for meeting customer expectations and improving operational efficiency. Here we discuss the importance of these factors, highlight the existing gaps, and demonstrate how these challenges can be addressed.
 

Importance of transparency and accountability in supply chain management

Transparency and accountability in CDMO supply chain management involve the open sharing of performance metrics and holding all stakeholders responsible for their roles in the process. These principles are crucial for building trust, improving decision-making, and enhancing overall efficiency. Visibility of performance metrics drives improvements in supply chain efficiency and effectiveness by providing real-time insights into operations, enabling timely adjustments, and fostering a culture of continuous improvement.

 

Existing gaps in the digital CDMO space

Common gaps in the digital CDMO space can be categorized into data integration, scalability, and security and privacy.

Data integration

  • Many CDMOs struggle with integrating data from disparate sources, leading to fragmented information and reduced visibility.
  • There is a need for robust data integration solutions that can consolidate information from various systems at multiple sites into a unified platform

Scalability

  • Implementing real-time data systems requires scalable solutions that can grow with the organization and handle increasing data volumes.
  • Ensuring that systems remain efficient and responsive as the complexity of operations increases is a challenge.

Security and privacy

  • Protecting sensitive data and ensuring compliance with data privacy regulations (e.g., GDPR) is critical.
  • Implementing robust security measures to safeguard data while maintaining transparency is essential.

Data integration

  • Establish a single operational platform. Harmonize and consolidate data from various sources into a single unified platform to easily access and analyze relevant data. This helps build a complete and accurate picture to assist decision-making processes.
  • Streamline workflows and improve collaboration across different departments and stakeholders.
  • Harmonize data from diverse production systems and geographic locations is integrated, providing a holistic view of operations.

Scalability

  •  Ensure the digital platform can handle the volume of data and operational complexity that comes with scaling up.
  • Scaling up increases operational complexity, and with multiple projects, make sure the platform can adapt to changing needs

Security and privacy

  •  Encryption: SSL/TLS encryption protects data in transit and at rest from unauthorized access.
  • Access controls: Role-based access and multi-factor authentication ensure only authorized personnel can access sensitive data.
  • Regular audits and monitoring: Continuous monitoring and security audits identify and address vulnerabilities, keeping security measures up-to-date.
  • Compliance with GDPR: Adherence to GDPR, ensuring user consent, data access rights, and data portability. It supports user rights such as access, rectification, and erasure.
  • Data transfer and retention: Ensure compliance with data transfer agreements, and protect personal data transferred outside the EEA and retains data only as long as necessary.

Leveraging digitally integrated systems such as the mysupply platform developed by Thermo Fisher Scientific, can significantly enhance these operations. The mysupply platform provides a comprehensive solution that collects data from multiple sources into a single platform that grants easy access and visibility to necessary parties. The mysupply platform is designed to improve CDMO operations by providing real-time data, operational visibility, and transparency through the integration of advanced technologies and systems.

 

Conclusion

In the competitive landscape of CDMOs, real-time data, operational visibility, and transparency are essential for operational excellence and client satisfaction. The mysupply platform addresses these needs by integrating data from various sources into a unified platform, enhancing decision-making, improving data quality, and streamlining workflows.

The mysupply platform goes beyond data collection; it transforms Thermo Fisher's CDMO operations by fostering a culture of transparency and accountability. The platform supports leadership commitment, effective communication, employee understanding, and clear performance metrics, driving continuous improvement and operational excellence. By adopting the mysupply platform and a customer-centric approach, Thermo Fisher can enhance efficiency, compliance, and client relationships, ensuring long-term success and improved client trust.

 

To learn more about the mysupply platform, contact an expert.