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Angie West’s story: Coordinating across departments to reduce clinical trial cycle times
The missing element is coordination
Video
Angie West, a key player in Thermo Fisher Scientific’s clinical trials division, faced a significant challenge. It began with a call from her client’s director of outsourcing, seeking immediate support for a global clinical trial involving 60,000 patients across 35 countries each month. Compounding the challenge was a compressed timeline: what typically would take eight weeks in production needed to happen in just four.
Rising to the challenge, Angie’s team coordinated across 7-10 departments to expedite clinical trial cycle times for their strategic client. They swiftly transformed a section of their facility into a specialized training lab, ensuring the clinical trial operators were thoroughly prepared for the demands ahead. Additionally, their project managers dedicated weekends to maintain momentum and meet critical milestones.
Through these coordinated efforts, Thermo Fisher Scientific successfully reduced their client’s clinical trial cycle times by 55%. Then, they sustained this accelerated pace for 18 consecutive months. The driving force behind their dedication? The profound impact on patients — potentially family members, friends, and neighbors whose lives could be positively influenced by the outcomes of these scientific studies.